Privacy Policy
This privacy policy describes how DSWOOD collects, uses, and protects users' personal data in connection with the use of the website and online store.
1. Data Controller
The controller responsible for collecting and processing personal data is:
David SCHUDY – DSWOOD
SIRET: 840 018 493 00014
Email: dswood.alsace@gmail.com
2. Data Collected
We only collect data necessary for the proper functioning of the site and customer relationship management.
2.1. Data voluntarily provided by the user
- First and last name
- Email address
- Postal address (delivery / billing)
- Phone number
- Order-related data
- Messages sent via the contact form
2.2. Automatically collected data
- Browsing data (pages visited, viewing time, clicks, etc.)
- IP address
- Device and browser type
- Technical or analytical cookies (via Webflow / Wix, depending on the modules used)
No sensitive data is collected.
3. Purposes of Processing
Data is collected for legitimate and clearly defined purposes:
3.1. Order management and customer relationship
- Order processing
- Payment (via secure third-party services)
- Delivery tracking
- After-sales service
- Customer contact
3.2. Website and user experience improvement
- Anonymous statistics
- Technical optimization
3.3. Communication
- Responding to messages sent via the form
- Sending potential purchase-related notifications
No newsletter is sent without prior consent.
4. Legal Basis for Processing
Data processing is based on:
- Contract performance: orders, delivery, billing
- Consent: forms, non-essential cookies
- Legitimate interest: essential statistics for the proper functioning of the site
5. Recipients of the Data
Data is never sold to third parties.
It may only be transmitted to essential service providers for the operation of the site, notably for:
- Hosting: Wix.com Ltd.
- Webflow platform (front-end web management)
- Payment solutions (depending on store configuration)
- Delivery services (La Poste, etc.)
These service providers comply with the GDPR and can only use the data strictly within the scope of their mission.
6. Retention Period
Data is only retained for the necessary duration:
- Orders: 10 years (accounting obligations)
- Messages via form: 1 year
- Customer account data: as long as the account remains active
- Cookies: 13 months maximum
7. Cookies and Trackers
The site may use several types of cookies:
- Technical cookies (necessary for the site's operation)
- Audience measurement cookies (anonymized)
- Third-party cookies depending on the Webflow/Wix modules used
You can manage your preferences directly from your browser or via the site settings.
8. Data Security
DSWOOD commits to implementing all necessary technical and organizational measures to protect personal data against:
- loss,
- alteration,
- unauthorized access,
- or disclosure.
Data exchanges are encrypted (HTTPS / SSL).
9. Your Rights (GDPR)
In accordance with current laws, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct inaccurate information
- Right to erasure: request the deletion of your data
- Right to object: refuse certain processing
- Right to portability: receive your data in a usable format
- Right to restriction: temporarily restrict processing
To exercise these rights:
📩 dswood.alsace@gmail.com
A response will be provided within a maximum of 30 days.
10. Transfer outside the European Union
As the host Wix is located outside the EU, certain data may be transferred to third countries.
Wix guarantees a level of protection compliant with the GDPR via standard contractual clauses and reinforced security measures.
11. Policy Changes
DSWOOD may update this privacy policy at any time.
The date of the last update is at the top of the page.
12. Contact
For any questions regarding this privacy policy:
📩 dswood.alsace@gmail.com
